Kiran shares his story of working in hospitality with autism

Kiran shares his story of working in hospitality with autism

Amandeep Chahal our consultant managing the role
Date posted: 30/11/2022

At Mitchells and Butlers (M&B) we provide opportunities for anyone who is willing to work hard, have fun, and show their passion. Embracing the unique qualities of all our team members is what makes the M&B family so strong.

Kiran joined M&B 3 months ago as a Front of House team member and has already made a real impact on both his team and his guests. Kiran has Autism, which can present him with challenges however, this hasn’t held Kiran back. With the support of Alice his General Manger and the rest of his team, Kiran has grown in confidence in his role and is now flourishing. We spoke to them both to find out how Kiran’s uniqueness makes him such a valued member of their team and to get an honest insight into some of the challenges they have faced and conquered along the way.

Meet Kiran, Front of House Team Member

Why did you choose to work at M&B?

I have dined in a few M&B’s myself, so thought it would be a nice to work in one.

What do you enjoy most about your job?

Serving customers and earning tips.

Do you think M&B is a good place for people with Autism to work?

Yes, they are very open and inclusive.

How do your team and managers support you in your job?

By showing me the ropes and checking in to make sure I am ok.

Would you recommend a job at M&B to someone who also has Autism?

100%. I am very grateful to have been offered this role.

Meet Alice, General Manager

How have you adapted your management style to meet Kiran’s needs?

I have learnt that Kiran works well with clear and structured information, therefore when anything is new, I make sure that this is the approach I take. I take my time to make sure that I let him know what we are going to do and make sure that if he is unsure on something he can ask. I have also found that Kiran likes to be shown things the first time around, so I made sure that this has been introduced.

What steps have you taken to learn more about Kiran’s learning needs and how to support him?

Our central HR team sent me a useful link to a website on employing a team member with Autism that outlined what Autism is and what to expect. The website also gave me tips on how I can adapt my management style to suit Kiran.

We also have a long-term team member whose Grandson is Autistic, so on occasion I have spoken to her and she has made suggestions on how I can be supporting Kiran.

As a manager, what have you learnt from having Kiran as a team member?

I have learnt so much from Kiran, he has helped me develop my approach and management style.  I learnt to be patient and understanding of different needs.

What makes Kiran such an amazing addition to your team and the M&B family?

Kiran is an amazing addition to The Boot, he is very keen to learn and has a fantastic attitude. Kiran always makes sure his teammates are happy. His smile and positive mindset makes you want to smile too. It’s a joy to have Kiran as part of my team.

HAVE YOU BEEN INSPIRED BY KIRAN’S STORY?

There's a place for everyone in our pubs, bars, and restaurants and that’s why we welcome team members from all different backgrounds. If you like the sound of the culture at M&B, and you’re looking for your next job where you can make a difference within an inclusive team, browse our available kitchenbar and waiting jobs today.

Alternatively, sign up to job alerts so you’re the first to know about our latest opportunities.


List #1

Some articles you might like

two chefs smiling at each other in the kitchen
New year, new skills: How to master being a chef in 2025

Teaser

Kitchen

Content Type

Blog

Publish date

01/15/2025

Summary

As we kick off 2025, it’s the perfect time to level up your chef skills and make sure you’re at the top of your game.  Whether you're just starting out in the kitchen, aiming for a more well-roun

Teaser

Find out more
Rebecca Houseago

by

Rebecca Houseago

Rebecca Houseago

by

Rebecca Houseago

chef making pizza
Who are the best chefs in the world? Get inspired to start your own chef journey at M&B

Teaser

Kitchen

Content Type

Blog

Publish date

01/06/2025

Summary

Ever wondered how the world’s best chefs got their start? Spoiler alert: none of them were born holding a Michelin star.  From peeling potatoes in a tiny kitchen to perfecting dishes that wow the

Teaser

Find out more
Rebecca Skeet

by

Rebecca Skeet

Rebecca Skeet

by

Rebecca Skeet

Could you be a chef? The answer might surprise you

Teaser

Kitchen

Content Type

Blog

Publish date

12/20/2024

Summary

A chef job isn’t just for those trained at fancy French cookery schools, or those who have been whipping up pastries since before they could walk. In fact, you could become a chef right now –

Teaser

You could be a chef right now – but do you have what it takes? Let's see if you tick any of the boxes here.

Find out more
Emily Smith

by

Emily Smith

Emily Smith

by

Emily Smith

Food planning
5 things you didn't know about a kitchen manager job at M&B

Teaser

Kitchen

Content Type

Blog

Publish date

12/20/2024

Summary

Kitchen managers are the backbone of any successful kitchen. When everything is going at full speed, they make sure teams stay motivated, organised, and delivering exceptional dining experiences

Teaser

Hear from Andy, a Kitchen Training & Development Manager, about the unique role of a kitchen manager at M&B, where strong team camaraderie, professional development, and career growth are always at the forefront.

Find out more
Emily Smith

by

Emily Smith

Emily Smith

by

Emily Smith

two kitchen managers in the kitchen smiling
What to expect in a Kitchen Manager job interview

Teaser

Kitchen

Content Type

Blog

Publish date

12/17/2024

Summary

Thinking about stepping into a Kitchen Manager role? Exciting times ahead! But before you start cooking up a storm in your new role, you’ll need to nail that interview.  Don’t worry—we’ve got you

Teaser

Find out more
Laura Kelly

by

Laura Kelly

Laura Kelly

by

Laura Kelly

parttime bar staff hanging up glasses
5 reasons you'll want a part-time job in Birmingham with M&B

Teaser

Pub and restaurant

Content Type

Blog

Publish date

12/17/2024

Summary

Looking for a job that fits around your life but still brings all the good vibes? Maybe you're saving for something special, looking to gain experience, or just fancy being part of a buzzing team

Teaser

Find out more
Katie Handy

by

Katie Handy

Katie Handy

by

Katie Handy

image of kayleigh
How a temporary Christmas job at M&B kickstarted Kayleigh’s career in hospitality

Teaser

Management

Content Type

Blog

Publish date

11/28/2024

Summary

Temporary Christmas jobs are a great way to earn extra cash for the holidays while gaining valuable work experience. They offer the chance to build new skills and try out roles like bar, waiting

Teaser

Find out more
Rebecca Skeet

by

Rebecca Skeet

Rebecca Skeet

by

Rebecca Skeet

two men and one woman working in a kitchen in their chef whites and smiling
Everything you need to know about being a Kitchen Manager at the different M&B brands

Teaser

Kitchen

Content Type

Blog

Publish date

11/28/2024

Summary

If you’ve ever wondered what it’s like to lead a buzzing kitchen team, create memorable dining experiences, and make your mark in hospitality, you’re in the right place.  To give you a better ide

Teaser

Find out more
Laura Kelly

by

Laura Kelly

Laura Kelly

by

Laura Kelly

Image of scottish hills and lake
Celebrating St Andrew’s Day: Job opportunities in Scotland

Teaser

Culture

Content Type

Blog

Publish date

11/27/2024

Summary

As we approach St Andrew’s Day, it’s the perfect time to celebrate not only the rich culture and history of Scotland but also the opportunities available within Mitchells and Butlers.  What is St

Teaser

Find out more
Rebecca Skeet

by

Rebecca Skeet

Rebecca Skeet

by

Rebecca Skeet

image of hala
Home and away, the job that's here to stay: M&B’s university transfer scheme

Teaser

Bar and Waiting

Content Type

Blog

Publish date

11/27/2024

Summary

It’s that time of year again, university students are going back, freshers is in full swing, and so many students are moving across the country!  We know that having a pub job at uni is the best

Teaser

Find out more
Rachel Weaver

by

Rachel Weaver

Rachel Weaver

by

Rachel Weaver

Jobs

Jobs you might like...

Chef

Salary

Competitive Salary

Location

Kings Arms - 200166, Cookham, SL6 9SJ

Departments

Chef

Hours

Full Time

Vacancy Type

Other role

Brand

Premium Country Pubs

Location

Cookham

Description

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you! As a Chef at the K

Reference

2361858

Expiry Date

01/01/0001

Apply Add to shortlist
Part Time Chef

Salary

Competitive Salary

Location

Kings Arms - 200166, Cookham, SL6 9SJ

Departments

Chef

Hours

Part Time

Vacancy Type

Other role

Brand

Premium Country Pubs

Location

Cookham

Description

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you! As a part time Che

Reference

2361857

Expiry Date

01/01/0001

Apply Add to shortlist
Shift Supervisor

Salary

Competitive Salary plus tips

Location

Cromwell Cottage - 199850, Kislingbury, NN7 4AG

Departments

Shift Supervisor

Hours

Full Time

Vacancy Type

Other role

Brand

Premium Country Pubs

Location

Kislingbury

Description

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you! As Shift Superviso

Reference

2361896

Expiry Date

01/01/0001

Apply Add to shortlist
 

job search