Our Harvester team explains why diversity matters in hospitality
A diverse team can make the workplace a more interesting, engaging and fun place to be. Put a team together made up of people from different backgrounds and of various ages, and you’ll get an exciting mix of personalities and outlooks. And they do say that variety is the spice of life.
We caught up with a few team members at The Colton Mill Harvester to hear what brought them to Mitchells & Butlers and why they think diversity is so important. Here's what they had to say:
Why diversity is important to Lauren
Lauren is 28 and is a Chef at at The Colton Mill Harvester.
"Before joining M&B, I studied childcare & education and health & social care at college. After this, I joined the hospitality sector and worked in a fast-food restaurant before joining M&B in 2012 when I decided that I was after something new.
The best thing about working at the Harvester is being around good people. I enjoy myself and have fun, and that’s what work is about! It’s a great team to be a part of because we’ve worked together for some time, so we know what we’re doing, bounce off each other, and all get along really well.
Diversity is important because it makes things more interesting – everyone has different interests, and you learn new things from each person. One of the guys that works with me in the kitchen is 60 years old, and we have lots of similar interests, but we wouldn’t know this if we didn’t work in this diverse kitchen."
Lauren gave us a little glimpse into what it's like to work in our kitchens, and she's not the only female chef to speak up about how interesting a kitchen career can be. Check out our conversation with Louise to hear why more women should pursue a kitchen career.
Recognising and valuing diversity in both employees and customers
Catherine Wilkin is 53 and is a member of our waiting staff at The Colton Mill Harvester.
"10 years ago, I joined M&B because I was looking for something more flexible. Before this job, I was a manager at another business, but I went looking for a job that could offer me part-time hours to fit around looking after my children, and I’m still here.
It’s the people that make working at Harvester so great. We’re a friendly team, and we’ve got a mixed variety of ages and personalities. This is important because the guests that we serve are a real mixture, so it means we understand them better."
Catherine is spot on here. One of the reasons why diversity matters in hospitality is because it gives you a better representation of the people who walk through the doors each day.
"We all have a lot of fun, and one of the funniest stories I have from my time here is watching one of the lads, who was known as Bambi on ice, fall into the chicken machine. He didn't hurt himself, don't worry!"
Enjoying meeting people from all walks of life
Monica Krief is 74 and is a member of our waiting staff at The Colton Mill Harvester.
"Just over eight years ago, I was made redundant from my job at a hotel. After six weeks, the boredom became too much, and I realised that I needed a part-time job. I now work morning shifts during the week at Harvester, and this suits me perfectly!
The team that I work with and the guests we serve all feel like one big family to me. I treat everyone who comes through the door like I would anyone who comes into my home. People are diverse, so it's important that we don't have preconceptions about them and make sure everyone feels welcome, whether that's team members or guests."
As Monica points out, life at M&B is about having fun and meeting people from all walks of life - just a few of the top reasons to love working in hospitality.
We've got the local job you're looking for!
At M&B, we know that creating a diverse workplace is a journey. We've been chatting to teams across the country to learn more about how they're welcomed in and supported, regardless of their gender, sexuality, age and background. Our diversity content is shining a light on the brilliant variety of people we have working with us, and we hope that it shows that there's a place for everyone at M&B.
Now you've got a little taste of the mix of people we have working in our teams, why don't you explore our jobs and see if you think you'd be a good addition to the mix? Whether you’re starting out on an apprenticeship, looking for a promotion or want some part-time work, browse our latest kitchen jobs, bar and waiting roles, or management jobs. With over 1,600 businesses and 13 brands, you're sure to find the local job that's a perfect fit for you.
Receive articles like this
Enter your email address and you will be registered to receive the latest content and insights produced by Company name, direct to your inbox. If you have selected a category or content type you will receive the latest insights from that area.
By clicking submit you agree to our terms and conditions and privacy policy.
See what we’re all about
We're shaping a workplace where everyone thrives. Explore the heart and soul of Mitchells & Butlers by checking out our guiding principles.
Our valuesOur Stories
Teaser
GraduateContent Type
BlogPublish date
10/21/2025
Summary
Looking to check in to an exciting future and book yourself a career in property? At M&B, we’ve got just the reservation for you. Our Undergraduate Property Scheme is more than just a placement;
by
Sophie Russell
Teaser
GeneralContent Type
BlogPublish date
10/14/2025
Summary
At M&B, we’ve always known that hospitality is about more than just food and drink, it’s about people. That’s why we’re so excited to share our promise to our people: Hospitality with Heart. Hosp
by
Rebecca Houseago
Teaser
KitchenContent Type
BlogPublish date
10/14/2025
Summary
At Stonehouse Pizza & Carvery, we believe good food brings people together, from freshly carved roasts piled high with all the trimmings to 100% fresh dough pizzas served straight from the oven.
by
Katie Handy
Teaser
GraduateContent Type
BlogPublish date
10/13/2025
Summary
Think finance is all about spreadsheets and number crunching? Think again. At Mitchells & Butlers (M&B), our Finance Graduate Scheme is where finance meets food, strategy meets service, and every
by
Rebecca Skeet
Teaser
GraduateContent Type
BlogPublish date
09/17/2025
Summary
Just graduated, or thinking about a career change? M&B graduate schemes give you the chance to dive into the heart of a business that’s all about people, passion, and opportunities. These schemes
by
Rebecca Skeet
Teaser
Pub and restaurantContent Type
BlogPublish date
09/01/2025
Summary
Juggling lectures, essays, and a social life is already a full-time job, so where does a part-time job for uni students fit in? The truth is, with the right role, working alongside your degree
by
Rachel Weaver
Teaser
GraduateContent Type
BlogPublish date
09/01/2025
Summary
With so many graduate schemes out there, how do you even begin to choose? If you’ve landed here, something tells us you’ve got your eye on a hospitality graduate scheme (just a hunch!). To give
by
Rebecca Skeet
Teaser
GeneralContent Type
BlogPublish date
09/01/2025
Summary
When you think of Miller & Carter, the first thing that probably comes to mind is… steak. Big, juicy, perfectly cooked steak. But there’s a lot more happening behind the scenes than sourcing, p
by
Sophie Russell
Teaser
GeneralContent Type
BlogPublish date
08/28/2025
Summary
Jumping into hospitality? Great news, M&B isn’t just one thing, it’s a whole bunch of legendary pubs, buzzing bars, and tasty restaurants, each with its own vibe and style. The trick is finding t
by
Sophie Russell