Male and female sitting at table looking at laptop in office

Meet Wendy: Driving business change as M&B’s new Solutions Architect

Meet Wendy: Driving business change as M&B’s new Solutions Architect

Amandeep Chahal our consultant managing the role
Date posted: 28/02/2025

With Business Change and Technology being a big focus for growth at Mitchells & Butlers, we’re excited to welcome Wendy Annison as our new Solutions Architect. 

Wendy is here to drive business change and help us work smarter by identifying solutions that fit our tech strategy. We sat down with her recently to learn more about her role and what she brings to the team.

Firstly, what is a Solutions Architect? And how would you describe it to a 4-year-old?

“A Solutions Architect is the person who balances what all the different people want and designs a solution which best gives everyone what they need. 

We have to understand how all the different pieces of a solution should fit together to make one big picture. Then we make sure everyone understands and is happy with how the picture looks. 

Once everyone is happy we make sure that things are built correctly and delivered to the people who need to use it.”

What does a Solutions Architect job description look like in your role?

“A Solutions Architect translates requirements created by business analysts into the architecture for that solution and describes it through architecture and design artefacts. 

At M&B Solutions Architects are responsible for high-level designs and ensuring all stakeholders are comfortable with the proposed solutions. 

The Solutions Architect identifies potential solutions and makes recommendations based on architecture principles and the technology strategy. The architect then oversees delivery and deployment of the solution.”

What is your vision for your Solutions Architecture work at Mitchells & Butlers?

“I’m only a few months into my role here at M&B so I’m still formulating my vision. I’m interested in getting under the hood of some of the applications, especially those which are used company-wide. I’m hoping to get involved in the application roadmaps and overall technology strategy.” 

How did you get started as a Solutions Architect?

“I trained as a Programmer when I left university and I soon realised that I enjoy finding solutions which help people do their job. 

I spent several years as an Analyst and Programmer before moving on to managing integration and ERP solutions. This led me into Solution Architecture and I haven’t looked back since.” 

When did you discover your passion for technology?

“For me, technology is not an end unto itself. Technology exists to help people; whether that is to do their job better or simply live a fuller life. That is what I really love, applying technology and being able to see a positive impact on someone’s life.” 

Which pub or restaurant do you spend most time in and what is ‘your usual’?

“My favourite M&B pub is my local Miller and Carter. I’m not sure that I can claim to have usual because there are so many delicious things on the menu, but I do have a weakness for a medium-rare rib-eye steak.”

And finally, why are you excited about being part of the Mitchells & Butlers team?

“M&B is a great challenge for me. I have worked in retail and manufacturing so working in hospitality is a whole new world

M&B was recommended to me as a great place to work by two of my old colleagues and I am really pleased to have been able to join. I am especially excited to be working with cloud technologies and being part of building on the innovative technology agenda.”

Drive change in a Solutions Architect job at M&B 

Wendy Annison’s passion for problem-solving and her fresh perspective are already making waves here at M&B! As she digs into our tech strategy and finds ways to connect the dots across our systems, her vision for smart, seamless solutions is set to bring even more efficiency and innovation to how we work.

Wendy’s focus on using tech to actually improve daily life is the kind of mindset that keeps M&B an exciting place to grow and evolve.

You too can drive change. Join us in an IT job today

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